Return Goods Authorization Form
This form must be used to obtain approval for all returns except cores. For core returns please use our Core Return Form.
You may use the paper form (which you will fax or mail to us) or you can request approval using our online form. Just click on the appropriate button below.
The return of any parts (excluding core returns) must be pre-authorized by Foley Engines.
Returns will be accepted for either a full Foley store credit, or a credit minus a 25 % restocking charge.
Unauthorized returns will be returned to the customer.
Engines, gaskets, electrical items, carburetors, workshop manuals and other commonly used diagnostic components are not returnable under any circumstances.
A return authorization number (RGA) must be written on the outside of the carton.
Naturally, any parts to be returned must be clean, never been installed, in the original shipping container, and re-sellable.
Parts must be returned within 10 days, with an RGA number to be considered for credit.
We regret that any special orders, by their very nature, cannot be cancelled or returned.