Dear Doc,
I was sceptical. After all, the Perkins group in Europe could not help me without the number actually on the govenor, and the "Authorized" dealers of Perkins in the States said the same thing. So when I contacted you, and you immedietly told me you have the part and you knew what I needed, well, I was just a bit doubtful. Then a delay in shipping just added to my misgivings. Doc, Sorry I doubted you!
Got the pump last week, put it on the Shady Lady over the weekend, and she started right up! Ran her tied to the dock, under power, for an hour before shutting her down. Over the next two weeks I will get her to the end of her journey, and safe during hurricane season.
Henceforth, you are my first choice, and first recommended, deisel miestro! As for a question, just two items. First, there is a seal cable on a screw adjustment for throttle. Previous rpm ran 20-25K but under power now, will >only run 17, and the throttle has a very short stroke,(with control cable connected or disconnected). Can I make an adjustment to the sealed screw to increase my rpm?
And second, and perhaps related, when I attached the govenor to the engine, the top of the anti stall device and bleed screw on top of that ran into the manifold (noting that the old govenor fit. Some small difference made all the difference). The only way to get the clearance I needed (right now about .020 after mis allignment) was to rotate the allignment of the timing marks by about .5 to 1 degree . Not much, but visible. When the engine throttle is pulled back rapidly, the engine drops down to idle in a second or two, without stalling, so the height of the antistall assembly seems to be right. Any suggestions on getting my RPM back up again?
You and the crew really came through for me, even though the unexpected gift coffee cup did not quite make the journey. I will be sending the core for exchange tomorrow. I just really wanted to say thanks!
M.K.J.
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HI,
Just wanted to let you know how happy I was that the shipping problem was resolved. Basically I ordered a OH kit for a Perkins 4-108. I had it shipped to me in Hawaii and was a bit shocked by the nearly 300 dollar shipping fees. Upon some research I saw that the estimate for shipping should of been more like 111.00 dollars. When I called to express my concern over the excessive shipping fees I first spoke with Shawn and he had someone call me back. With in 15 minutes someone had called me back and told me that there would be a credit put on my CC for the difference. I was very pleased with this customer service and thought the issue was handled properly and timely. So thank you very much.
Paul K.
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Thanks for the email blast. Let’s hope it gets out to the little guys too. It will be a good shot in the arm for them if they need an engine. Makes mde what to look for something to put it in LOL.
Great Job
Mike Caruso
AERA Technical Specialist
815-526-7609
mike@aera.org